Refunds & Exchanges

 

As each headpiece is made-to-order exclusively for the purchaser, we do not offer a refund for change of mind or incorrect sizing.

However, we acknowledge each situation is unique, so if you have any questions regarding your purchase, please don’t hesitate to contact our friendly customer service team below.

 

All items are thoroughly inspected before being sent out to customers to ensure a high level of quality in the headwear you purchase from us.

We are happy to replace, repair, or refund in the case of a manufacturing fault. The items must be received in original condition – unworn, with all tags still attached.

Returned items not received in their original state will be automatically returned to the customer. Christie Millinery staff reserve the right to reject a return if we conclude it is not in a new condition.

Returns can be sent to the below address and must include your original invoice:

Christie Millinery Pty Ltd
Level 3 Z1 The Works |  34 Parer Place (via Musk Avenue) |  Kelvin Grove, QLD, 4059