Shipping & Returns
DELIVERIES WITHIN AUSTRALIA
Christie Millinery delivers nationwide with Australia Post.
Standard shipping is included in the cost of your purchase.
Shipping time is estimated at 3-4 business days for metropolitan areas and 5-7 business days for regional and remote areas, not including weekends or public holidays.
Please supply your best daytime address for shipping as Australia Post requires a signature on delivery.
Please email firstname.lastname@example.org for your tracking number or for express post options
Please email us at email@example.com for all international shipping enquiries.
Christie Millinery is not responsible for import fees or international taxes as a result of your purchase
All items are thoroughly inspected before being sent out to customers to ensure a high level of quality in the headwear you purchase from us.
We are happy to replace, repair, or refund in the case of a manufacturing fault. The items must be received in original condition – unworn, with all tags still attached.
Returned items not received in their original state will be automatically returned to the customer. Christie Millinery staff reserve the right to reject a return if we conclude it is not in a new condition.
Please allow for subtle design differences as this is a handmade product.
As each headpiece is made-to-order exclusively for the purchaser, we do not offer a refund for change of mind or incorrect sizing.
However, we acknowledge each situation is unique, so if you have any questions regarding your purchase, please don’t hesitate to contact us at firstname.lastname@example.org